Refund policy

Effective Date: December 9, 2024

At WoodKraftz, we take pride in crafting high-quality, custom-made doors designed to your exact specifications. Please note that all sales are final, and we do not accept returns or issue refunds.

Why No Returns or Refunds?

Each door we produce is tailored to the precise instructions, dimensions, and preferences provided by you, our valued customer. Due to the personalized nature of our products, once your order has been placed, it enters production and cannot be modified, canceled, or refunded.

Review Your Order Carefully

To ensure your satisfaction, we strongly encourage you to:

  • Double-check all measurements and specifications before placing your order.
  • Reach out to us at Support@woodkraftzllc.com or call us at 718-503-2026 if you have any questions or need guidance during the ordering process.

What If There's a Problem with My Order?

While we cannot accept returns or provide refunds, we are committed to delivering a product that meets the agreed specifications. If you believe there is an issue with the craftsmanship or materials used, please contact us within 48 hours of delivery at Support@woodkraftzllc.com or by mail at:

1507 Gadsden Point Place,
Ruskin, FL, 33570, US.

We will review your concern and work to resolve any valid issues.

Thank you for trusting WoodKraftz to bring your vision to life. We are here to help you every step of the way.